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Hospital papers

What Does Referral Mean in Healthcare?

Referral · say it: rih-FUR-ulAlso written: referral letter, referred to, specialist referral, two-week wait (in some systems)

Short answer

A referral is when one health professional asks another, usually a specialist or service, to see you or carry out a test.

What it means

A referral is a request from one healthcare professional to another. For example, a family doctor might refer you to a cardiologist, a physiotherapist or a scan department.

It is usually sent as a letter or electronic request. It explains why you are being referred, your relevant history and any test results. In some systems, insurance may need a referral before a specialist visit is covered.

Referrals can be routine or urgent. The urgency depends on the concern, and waiting times vary by service.

Where you may see it

  • Family doctor and GP notes
  • Discharge summaries
  • Specialist clinic letters and booking letters

📄 How it looks on a report

Referred to ENT for assessment of persistent hoarseness.

🙅 What it does not mean

  • A referral does not mean something serious is expected. It often means a specialist opinion would help.
  • An urgent referral does not mean a diagnosis has been made. It means the concern should be checked quickly.
  • It does not always lead to treatment. Sometimes the specialist simply gives advice.

🗒️ Questions to ask your doctor

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General information about a medical word, not advice about your own results. Ask the clinician who ordered the test what it means for you.